We must give our tenants the best experience. It’s all about implementing technology.
Though I say this a lot, it’s so true: It’s not 1990 anymore. We must offer automated systems for our tenants.
When we peruse rating systems like Google and Yelp, we see consistently that the highest-rated property management companies are those that are automated.
Our websites must be up-to-date so that they’re incredibly easy for tenants to use.
It’s 2020, so we need to be able to use text messages and online applications, as well as provide good documentation like detailed inspection reports. Embracing technology is a must.
Our websites must be up-to-date so that they’re incredibly easy for tenants to use, and an online portal is truly critical. It’s time to invest in a great customer interface and systems that give tenants convenience and peace of mind—they’ll know exactly where to go in every scenario, and going there is a breeze.
If you have additional questions about today’s message, feel free to call or email me. I would love to speak with you more about the importance of property management companies staying current with the times.